Privacy policy

Privacy Policy for EMOBOBO Chinese Wellness Teas

Last Updated: 2024.10.1

1. Data Collection

We collect the following types of information:

• Account registration details (name, email, phone number)
• Order history and transaction records
• Health preferences and tea customization choices
• Device information and usage analytics

2. Data Usage

Collected data is used to:

• Process tea orders and subscriptions
• Personalize herbal blend recommendations
• Improve our Traditional Chinese Medicine (TCM) inspired services
• Send wellness tips and promotional offers

3. Data Sharing

We only share data with:

• Certified payment processors (Stripe, PayPal)
• Herbal ingredient suppliers under NDA agreements
• Legal authorities when required by law

4. User Rights & Data Deletion

4.1 Right to Delete Personal Data

Users may request data deletion through:

• Email Request: Send to privacy@emobobo.com with subject "Data Deletion Request" containing:
  • Full name registered
  • Associated email address
  • Specific data deletion requirements
• In-App Form: Access through Profile > Account Settings > Data Management

4.2 Deletion Process

• Verification completed within 72 business hours
• Full erasure within 30 calendar days
• Confirmation notification sent via registered email

4.3 Exceptions

Data retention may occur for:

• Legal compliance requirements
• Active subscription periods
• Fraud prevention investigations

5. Security Measures

• End-to-end encryption for health-related data
• Regular TCM formula security audits
• Two-factor authentication for account access

6. Policy Updates

Changes will be notified through:

• In-app banners 30 days prior to changes
• Email announcements to registered users

7. Contact Information

Data Protection Officer: Westin
Email: 001@w2.pub
Physical Mail: 001@w2.pub

Effective Date: 2024.10.1