Distribution information
Delivery Information
Delivery Policy
Thank you for choosing our international cross-border adult products sales website. To ensure that your products are delivered safely and promptly, we have established the following delivery policy. Please read it carefully to better understand our delivery process and services.
Delivery Coverage
We offer delivery services worldwide. Regardless of your location, we will do our best to provide you with convenient delivery services.
Delivery Time
Delivery times vary depending on the destination and product type. Typically, we will arrange shipment within 1-3 business days after order confirmation. The specific delivery time depends on your country or region and the efficiency of our logistics partners.
Delivery Methods
We offer multiple delivery methods for your selection, including standard express, expedited express, and express courier. You can choose the appropriate delivery method based on your needs.
- Standard Express: Usually delivered within 7-14 business days.
- Expedited Express: Usually delivered within 3-7 business days.
- Express Courier: Usually delivered within 1-3 business days.
Shipping Fee Calculation
Shipping fees are calculated based on the total weight, volume, and destination of the order. You can view the specific shipping fee amount on the checkout page. We offer various shipping options, and you can choose the appropriate shipping plan based on your needs.
Customs Duties and Taxes
Due to different customs and tax policies in various countries and regions, you may need to pay additional customs duties and taxes. These fees will be borne by you, and we will provide relevant tax estimates before shipment.
Order Tracking
We provide full-process order tracking services. Once your order is shipped, you will receive an email containing the tracking number. You can track your order status in real-time through our website or the logistics partner's website.
Delivery Issues
If you encounter any problems during the delivery process, such as package delays, damage, or loss, please contact our customer service team promptly. We will do our best to resolve the issue and provide corresponding compensation or solutions.
Privacy Protection
We place a high priority on your privacy and personal information security. During the delivery process, we will take all necessary measures to protect your personal information and order content, ensuring that your privacy is not violated.
Contact Us
If you have any questions about our delivery policy or need further assistance, please feel free to contact our customer service team.
Customer Service Email: [email protected]
Thank you for your trust and support. We wish you a pleasant shopping experience!